Job Offer: Export/Office Manager
Location: Angers
Contract type: CDI (French contract)
Working hours: Part-time – exact number of hours tbc but likely to be between 20 to 25hrs, flexible working hours are possible.
Person specification and main responsibilities:
We are looking for an experienced, dynamic, and organized office manager to join our team. Your role will be key in the daily management of our operations, we need you to confidently handle a variety of administrative and commercial tasks. You will form the essential link between our partner winemakers and our clients, playing a crucial role in ensuring timely communications, planning and coordination between the different parties.
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Telephone reception: Answering and directing incoming calls.
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Order processing: Managing customer orders, coordinating with freight forwarders and producers.
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Invoicing: Preparing and sending customer invoices.
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Payment tracking and recording: Managing payments and bank reconciliations.
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Commission invoice follow-up: Following up on outstanding payments from clients.
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Sample requests and commercial follow-up: Managing sample requests and tracking shipments, following up with clients when necessary.
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Handling various requests: Responding to various requests from clients or producers, ensuring smooth and efficient communication.
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Partner coordination: Ensuring smooth communication between our partner winemakers and clients to provide high-quality service. Feeding back and escalating any issues as required.
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Visit organization: timetabling and organising growers and customers visits.